#Can I edit my pre order

1 messages · Page 1 of 1 (latest)

lofty pollen
#

I've sent in a ticket to wooting support to change my aluminium, iso, full space bar with no keycaps to ansi split space bar with key caps. In a regular order the keycaps come included( I checked). I have two questions

  1. will wooting let me edit the order this much
  2. will they include the key caps for free just like the regular order for this preset
honest parcelBOT
# lofty pollen I've sent in a ticket to wooting support to change my aluminium, iso, full space...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

Do you need to...

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