#60HE V2 Questions

1 messages · Page 1 of 1 (latest)

leaden gull
#

Hello, I'd like to know if the optional white keycaps for the keyboard and the new V2 module/pcb are still compatible with the Magnetic Jade Pro switches?

distant shadowBOT
# leaden gull Hello, I'd like to know if the optional white keycaps for the keyboard and the n...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

fringe mason
#

The V2 still supports the same switches and as Jade Pros have a Cherry MX stem the keycaps will also fit

leaden gull
#

Thank you very much. The included "fat" silicone at the bottom of the case, does this follow with both a pre-built V2 and a module-bundle order?

fringe mason
#

It's part of the case, so if you go the module route and select the case, you'll also get the dampening stuff

leaden gull
#

So it is entirely exclusive to the V2 case?

fringe mason
#

As far as I know yes

leaden gull
#

Is the PCB still compatible with third party cases such as TOFU etc? Seeing as it is screwless

And I assume when buying a pre-built you can still disassemble and modify everything as you normally would

fringe mason
#

Yes, you can still modify it just the same. I think there were a few exceptions to the compatibility, but that's a topic somebody else should answer

leaden gull
#

Thank you very much for your quick replies.

fossil ivy
#

I pre-ordered the 60he v2 and it appears I did not get the specific role that comes along with that. It's not that big of a deal I guess lmao I was just wondering if there was anything I could do

full urchin
# fossil ivy I pre-ordered the 60he v2 and it appears I did not get the specific role that co...

You just became a founder, congrats! 🥳 But you might be left wondering how does one claim the actual Discord roles? Follow along
Join our Discord: https://wooting.io/discord

✨ Follow our socials! ✨
Discord https://wooting.io/discord
Twitter https://www.twitter.com/wootingkb
Instagram https://www.instagram.com/wootingkb

Customer Support:...

▶ Play video
fossil ivy
#

So this wasn't my issue actually. I knew I linked everything correctly but it still wasn't showing up in discord. What the actual issue was I needed to go to my account in the wooting hub and physically click the refresh rewards button. Thank you so much regardless! I appreciate the assistance!

rain spoke
#

Im apart of the NA-Puppet-7 batch but dont see any info on the batch website, my order does say estimated mid december though, is that accurate or will it change once the batch update gets posted ?

inner pine
inner pine
rain spoke
#

My bad, I forgot how threads worked for a second and thought it was a general thread for the keyboard :)

leaden gull
#

May I ask another question in this thread (As this is my own)

inner pine
#

By all means.

leaden gull
#

Is the silicone foam that you get with the new V2 case backwards compatible with any of the cases/popular third party cases.

That aside, if I order a keyboard and add a pre-order wristrest, will the keyboard only be sent when the wristrest is available?

inner pine
#

Maybe - It's ultimately shaped for our case. And while it uses the GH60 standard, the 60HEv2 case doesn't have screw stands, so the padding will need to get holes poked through it, to fit in traditional tray cases.

leaden gull
#

I see. Do we know if said V2 case is planned for White Versions in the future to match the keycaps?

#

Also you forgot to answer the last message sir

inner pine
#

If you want an order to be split up, you'll have to contact support via the links above - We don't automatically split orders.

As for white: https://youtu.be/0dS6_lHBLXU&t=271
Timestamped

leaden gull
#

Are there any benefits to pre-ordering?

inner pine
leaden gull
#

Waiting to place my order past christmas then does not prevent me from ordering. I see, thank you. (I care little for the displayed benefits)

brazen herald
#

in your case then you can place an order whenever you want really.

leaden gull
#

Hello, how are case compatibility for the HEv2? I am currently using a TOFU60 with my 60HE. I'm asking since I know the v2 uses the screwless friction pad system

inner pine
#

Same as before. It is fully backwards compatible, though most existing cases will require you to swap the friction fit in the module with the traditional piece and screw it into the case.

leaden gull
#

Are there any cases that can use the silicone pad that is included that you know of?

inner pine
#

Any case that claims to be compatible with a friction fit I suppose.

#

Though you would still need to screw in the module in at least one place for grounding on such cases most likely.

#

Only the 60HEv2 case and Optimum cases provide grounding points for the module afaik.

silent grotto
cursive violet
#

Did anyone not receive the edpm foam with their keyboard, I am not able to find it