Hi friends, I canceled my order last night, and it's locked today. But I don't want to cancel it any

[analog sand]

Contact support
https://support.wooting.io

[glacial flame]

tyy

[burnt tartan]

It even states on your order “if you’re not sure what that condition/action is, Please reach out to us.*

should be common sense to contact wooting for any product or service issue.

But i guess not.

World seems to be getting dumber and dumber. Everyone needs to get off tik tok and read a book/audio

[winged nacelle]

Hey, no need to be like that. I keep seeing similar messages from you in other threads, so please stop it or there will be consequences.

[gloomy lion]

@winged nacelle With what? he is speaking facts though.

[glacial flame]

Sorry guys, my English isn't very good, I'm from China, and I'm not familiar with online shopping abroad, so I have some questions. I apologize for any inconvenience this may cause. I tried contacting Wooting, but the replies were all the same, and they didn't reply to my messages promptly. That's why I'm trying to get some help on Discord.

[glacial flame]

Because online shopping here is very different from China, I just wanted to ask...

For example, when I shop on Chinese online shopping platforms, I get real-time customer service contact, and exchanges and refunds are processed instantly. I'm not used to communicating via email because we don't use email for communication.