#Last question haha

1 messages · Page 1 of 1 (latest)

ivory plaza
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If i cancel the order, will i recive my money back?

shell lindenBOT
# ivory plaza If i cancel the order, will i recive my money back?

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

autumn cloak
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Yes, but depending on the bank it can take a few business days or longer

ivory plaza
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Thank youu

ivory plaza
#

and that

autumn cloak
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Were you able to click cancel?

ivory plaza
#

and i did it

autumn cloak
#

Then it going to on hold is normal

ivory plaza
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and i recived the email that says "order successfully cancelled" but now it says on hold and i want to know if it is correct

ivory plaza
left breach
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It's on hold, so our team can process the cancellation and refund

ivory plaza