After restarting my pc the wooting 60he+ keyboard didn't react the way he should even he's settings is safe
#Wooting 60he+ software issue settings didn't recognize after restart pc
sacred flame
nimble tigerBOT
After restarting my pc the wooting 60he+ keyboard didn't react the way he should...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
steady tundra
Can you share a screenshot of what your Wootility looks like? Make sure to show the entire window
sacred flame
I can't now but I use window 11 the software up to date and every time I restart the PC the keyboard not working the way he should
I can even tell the settings I use action point 0.1mm rapid trigger conitus rapid trigger and I use rappy tappy at 9 buttons
I use tychon mode or how is it called
steady tundra
Not much I can do to provide help without more context, specifically what your wootility settings look like
Let me know once you get a chance to post the screenshot
steady tundra
Need to see the Wootility settings not Windows
steady tundra
Looks like it is correctly connected, and that the settings have saved to the keyboard.
Yet when you turn on your computer the settings get reset?
sacred flame
no they don't get reset they do not work
i have to reset manually
i guess the game didn't matter ?
steady tundra
What settings aren't working exactly?
sacred flame
Didn't work that fast
I play a game and speed matter much and I can tell when keyboard work fast and not
steady tundra
Does it happen sometimes or always?
sacred flame
After restart the settings the keyboard work fine instantly feel the speed
Always
I guess software issue?
steady tundra
Try using a different USB port, directly in your motherboard and not a USB hub
steady tundra
Try a different port on your motherboard
sacred flame
Hmm
I will try
If not work any other ideas?
I'm using the blue always I guess that's the good one?
steady tundra
If that doesn't solve it, probably best to contact support for more in depth assistance
https://support.wooting.io