#Quality WOOTING 80 HE CASE PROBLEM
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Possible Problems During Shipping (with Solutions)
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They’ll get you taken care of. Had the same issue with mine. It’s an issue with the coating reacting to different pH levels of sweat, cleaner, etc. Their YouTube channel has a few videos about the issue and steps they’re taking to fix the issue.
Hey, thanks for getting back to me so quickly! What was the process like for you?
Cheers,
Flo
@humble grove
here is a picture
Just a few emails back and forth and they made it right. At the time they offered various levels of replacement and/or compensation.
Okay, thanks! I’ll go ahead and send them an email then…
“Get warranty support?”, right? 😄
Pick the category and issue you need help with, and we'll guide you through the process.
Done so i just need too wait.