How do u transfer an order to a gmail with whooting hub after placing an order with no account connected originally.
#Transfering an Order
twilit night
ebon jayBOT
How do u transfer an order to a gmail with whooting hub after placing an order w...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
twilit night
I placed the order with the same gmail and created an account with the same gmail but the order hasnt popped up in whooting hub
near grove
I placed the order with the same gmail and created an account with the same gmai...
It takes time. Can take 30-60 minutes.
harsh ingot
I placed the order with the same gmail and created an account with the same gmai...
Did you receive an order confirmation email?
twilit night
resolved
twilit night
Did you receive an order confirmation email?
I just got an email explaining import tax duties where do u see if u pre paid ddp?
harsh ingot
You didn't if you received that email. But it would be displayed on the courier name. Like DPD (DDP)
twilit night
It js says it may so I js gotta wait for when I get a envelope from the fedex company?
So when I ordered at checkout it says tax+order this is a whole separate tax im paying?
(Potentially paying)
harsh ingot
What's the order number? I'll look it up
EUxxxx
ROW? Oh yeah you definitely didn't pay import duties on checkout. 🙂
harsh ingot
It just means there isn't an easy way for us to handle this during checkout, and depending on your country, you may have to pay additional money to get your package released from your country's customs.
This is often handled by the courier. They pay upfront and then hand you their bill.
twilit night
This is often handled by the courier. They pay upfront and then hand you their b...
So separate from the tax I paid at checkout?
harsh ingot
You didn't pay tax at checkout.
harsh ingot
No taxes. Just the price of the product.
twilit night
Oh price + shipping
harsh ingot
Yep.
313 NZD for the keyboard, 32.87NZD for Fedex.
twilit night
Okay make sense
harsh ingot
So depending on what NZ's customs rules are, you either just receive your package, or Fedex will ask you to pay import duties once they have the package scanned in on their end.
I know Australia doesn't charge taxes for packages under 1000AUD, but I am not familiar with NZ.
twilit night
So taking from this
Goods Valued at NZ$1,000 or Less
For most items purchased from overseas websites valued at NZ$1,000 or less, New Zealand Customs does not collect duty or fees at the border.
GST (15%) is typically collected by the overseas supplier/seller at the point of sale and paid directly to the Inland Revenue (IRD).
Im all good and not gonna be required to pay import tax
harsh ingot
Sounds like it's basically like Australia then. 🙂
twilit night
Nah australia copied us
harsh ingot
twilit night
Tysm for helping me further understand ts first time buying smth from Overseas with this whole bs sucks but countries be countries