#Good evening, this is my first time buying a keyboard in this range.

1 messages · Page 1 of 1 (latest)

pulsar grove
#

Good evening. This is my first time buying a keyboard in this range Wooting 60he V2, and when choosing the layout, I selected the ISO Spain version. I didn't realize I could choose the ANSI Split USA version, which I'm more comfortable with. I placed a reservation; could you please change it to the ANSI Split USA version? If I have to pay the price difference, that's no problem. I also wanted to know if there will be a way to unify the spacebar into a single key in the future, in case we want to change and customize it. Thank you.

wispy pelicanBOT
# pulsar grove Good evening. This is my first time buying a keyboard in this range Wooting 60he...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

lofty horizon
#

Go to https://hub.wooting.io/ and cancel your ISO order, then go order the ANSI one. The split spacebar can not be switched to a normal spacebar afterwards, the switch positions are not compatible for the normal keycaps.

pulsar grove
#

So I have to cancel the pre-assembled keyboard and reorder it with the correct configuration?

lofty horizon
#

Yes. Support themselves wouldn't do anything else anyways, so it's way faster if you do it yourself