#Can't edit my Wooting UwU settings.

1 messages · Page 1 of 1 (latest)

forest seal
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Hello, recently I realized I cannot access the official Wooting website. Which means I cannot open my keypad settings. Is there a solution to this situation?

Much appreciated in advance for any kind of feedback.

leaden badgeBOT
# forest seal Hello, recently I realized I cannot access the official Wooting website. Which m...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

edgy marlin
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https://wooting.io/wootility
Download the software and use that instead? Do keep in mind that without access to our servers, you cannot update the UwU.

Wooting

The Wooting Wootility is used to configure your Wooting keyboard. Get the most out of your keyboard.

forest seal
edgy marlin
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Yes? You didn't exactly explain the details of WHY you cannot access it though. So I would recommend downloading Wootility on another PC, moving it over to your current PC with a USB stick to have basic Wootility usage.

However anything related to import/exporting profiles as well as updating is not possible without access.

forest seal
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Bold of you to assume I have 2 PCs. I cannot open any of your websites, it simply won't load. Meaning I cannot download the app in question.

edgy marlin
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Then I would suggest you troubleshoot that connection. Could try using a free VPN temporarily to see if that fixes it. Otherwise you'll have to contact your ISP for help.

forest seal
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So you guys do not share the .exe file of the app. I see.

edgy marlin
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We do... it's... it's on the website.

forest seal
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Yeah, sharing it through discord is too much of a headache, my bad.

edgy marlin
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Just basic safety. Never share or download executables shared publicly.
Again - You should try a VPN or using your phone, if your main internet connection is having issues connecting to websites.