#I need my state address to change. & I don’t want to cancel just to re order.

1 messages · Page 1 of 1 (latest)

forest glade
#

I need to change my state address to my current one. I don’t want to cancel & wait for a refund just to Re Oder again. I don’t want my delivery date to be pushed back. #1019755933959733258

strange aspenBOT
# forest glade I need to change my state address to my current one. I don’t want to cancel & wa...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

pure fiber
#

have you tried changing it in the hub?

forest glade
# pure fiber have you tried changing it in the hub?

Yes I have but it won’t let me change the state. I’m moved from DC to Maryland I thought it be an easy fix apparently not. The reason I have this issue is was using Apple pay to buy the 60HE V2. Only finding out the old address was stuck on to my Apple Pay account . Now I’m waiting on the refund but now I’m afraid that I’ll wait longer for the product.

pure fiber
#

oh for that you have to contact support via the wizard. we disallow state changes due to tax differences

forest glade
#

Well thanks i tried but that wasn’t helping so I cancelled the order hopefully i can get the refund on time so I can get the 60HE V2 on time