#i ordered wooting 80he on friday and it's tuesday and it's still hasn't shown up in my order tab

1 messages · Page 1 of 1 (latest)

rocky jasper
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did i get scam? help i have the right email and everything

hoary flaxBOT
# rocky jasper did i get scam? help i have the right email and everything

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

rocky jasper
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i haven't even been sent a confirmation email

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but i lost money in my account

vocal osprey
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If you haven't received the order confirmation email and it doesn't appear in the hub, you probably made a typo during checkout. Please reach out to Wooting https://wooting.io/support

rocky jasper
rocky jasper
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support helped me!

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and fixed the problem

rocky jasper