#Need help with Wootility on Linux

1 messages · Page 1 of 1 (latest)

upper totem
#

I'm out of ideas on what I can try to get Wootility to work for me. I'm on Ubuntu 25.04 with Chrome. I've tried copying the guide several times, to the letter. I have everything set up "properly" I think. When trying to run the .AppImage file it does nothing; completely unresponsive on that front. The website, however, has led me to the point where I've gotten the keyboard to say "Paired" when it pulls up on the HID device selection screen, yet the process never progresses past the "Pair your device" segment of the guide.

viscid lotusBOT
# upper totem I'm out of ideas on what I can try to get Wootility to work for me. I'm on Ubunt...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

nimble trellis
# upper totem

That path says you put them in your home directory, but the support document says to put it in root /etc/udev/rules.d/. Is that maybe your problem?

upper totem
#

I can't seem to find the root /etc folder

#

it's either not there or inaccessible.

drowsy hearth
#

you most likely need to do that as root or via sudo commands

upper totem
#

I don't know how to manually do that with sudo commands

#

I'm still new to linux relatively

drowsy hearth
#

try sudo nano /etc/udev/rules.d/70-wooting.rules

#

then paste in there with right click (not ctrl + v)

#

ctrl + x to exit

#

then y to save

#

and just enter to use the name it has

#

(i sure hope ubuntu comes with nano)

upper totem
#

This fixed it. Thank you!!