I'm out of ideas on what I can try to get Wootility to work for me. I'm on Ubuntu 25.04 with Chrome. I've tried copying the guide several times, to the letter. I have everything set up "properly" I think. When trying to run the .AppImage file it does nothing; completely unresponsive on that front. The website, however, has led me to the point where I've gotten the keyboard to say "Paired" when it pulls up on the HID device selection screen, yet the process never progresses past the "Pair your device" segment of the guide.
#Need help with Wootility on Linux
1 messages · Page 1 of 1 (latest)
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That path says you put them in your home directory, but the support document says to put it in root /etc/udev/rules.d/. Is that maybe your problem?
you most likely need to do that as root or via sudo commands
I don't know how to manually do that with sudo commands
I'm still new to linux relatively
try sudo nano /etc/udev/rules.d/70-wooting.rules
then paste in there with right click (not ctrl + v)
ctrl + x to exit
then y to save
and just enter to use the name it has
(i sure hope ubuntu comes with nano)
This fixed it. Thank you!!