violet ocean
Hi,
I've had this wooting 80he keyboard for about a half a year now but suddenly my windows key has not been registering properly when full pressing or lightly pressing it. In the video, I show myself pressing the windows key and the visual feedback shows me full pressing the key but stutters a lot. I also test other keys and show the difference. Is this a software or hardware issue in this case?
wooden ginkgoBOT
Hi,
I've had this wooting 80he keyboard for about a half a year now but suddenl...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
sinful tundra
This can be caused by a bad calibration, so try replugging the keyboard.
violet ocean
This can be caused by a bad calibration, so try replugging the keyboard.
ive tried that a couple times already and haven't been able to find a fix yet
sinful tundra
Try restoring the keyboard, make sure to save your profiles first.
If that doesn't help, reach out to Wooting for further assistance: https://wooting.io/support
