#CTRL key not actuating right

1 messages · Page 1 of 1 (latest)

proper mural
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Hello guys, i received my wooting 60he+ yesterday and i am since been having problems with it.

Yesterday the L-CTRL was not acting properly, meaning it was registering some actuation like 0.1mm everytime. Now the problem seems gone but now i just woke up and it won't actuate more than 0.8mm even when fully press, i already tried to reset the keyboard and i am using the stock wooting cable

sage terraceBOT
# proper mural Hello guys, i received my wooting 60he+ yesterday and i am since been having pro...

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proper mural
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i already tried a hard reset of the keyboard holding FN + Backspace

shrewd lagoon
proper mural
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btw i have the cable plugged in the back of the computer and tried two different ports

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tried different cable and pc too but nothing changed. I tried on linux too and same issue, ONLY on left ctrl

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like i said in the first text, it was also ghost inputing at 0.1mm as well yesterday but that seems to be gone for the moment

proper mural
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flashing the firmware again did not solve anything as well

shrewd lagoon
# proper mural

I see you have both Woothing 60HE+ and Wooting Restore, do you have several keyboards connected?

proper mural
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from what i remember it was not giving this issue yesterday, i booted up the pc and now i have it. Like i said before, i tried with my brother's pc as well and same thing

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i just hope to fix the issue and i trust you guys, 70% of the reason i bought the wooting is because of the support you give

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maybe i should specify this, i have an astro a50 base on the desk, i don't know if this may be useful for you

shrewd lagoon
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Those it "help" if you move the keyboard?

proper mural
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what do you mean by moving the keyboard?

shrewd lagoon
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Like raising it in the air

proper mural
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no, same thing

shrewd lagoon
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I'd suggest you put in a ticket with the official support https://wooting.io/support

proper mural
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alright then, i will proceed to do so, thank you!

proper mural
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i noticed this, i try to actuate at 0.2mm but it doesn't as if the keybind is set at a way higher actuation

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as if it's set at 3mm instead of 0.2mm

shrewd lagoon
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A quick solution is to disconnect the keyboard, reconnect it, and don't touch it for a few seconds while it calibrates

proper mural
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I tried but it did not change unfortunately