#The price has changed?

1 messages · Page 1 of 1 (latest)

heavy sentinel
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Hi, I pre ordered the v2 as soon as it went live, paid £220.43 total, if I go to order the exact same config now, the total is now £207.95, this it the total with exact same parts and shipping.

atomic phoenixBOT
# heavy sentinel Hi, I pre ordered the v2 as soon as it went live, paid £220.43 total, if I go to...

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stray tundra
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Missing some taxes maybe? There's been dozens of people that were confused why the price changed in the last step for UK orders

celest sierra
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Contact support, there was a problem with discounts for non-euro and non-USD currencies

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Once we investigate the extent of the issue and how many people were affected, I expect that we'd reach out with some solution, but our support team was brought up to speed that this happened and will help individuals who reach out directly ahead of any possible bulk action

heavy sentinel