80he

[pastel crane]

I ordered an 80he with expedited shipping on the 31st and every day I log in the date keeps going up would I be able to get a refund or some type of reimbursement for the expedited shipping?

[limpid dew]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[hexed prism]

Expedited Shipping only applies to when the item leaves the warehouse, it doesn't speed up the time it takes the order to go through the system, get packed, etc

The day going up every day is because it's probably still in the queue to get fulfilled

[pastel crane]

ahhhhh ok makes sense now, ty was just tripped out on seeing the days going up lol