i have went through customer support for my 80he reporting a faulty connection issue. I have tried with multiple cables, which did not work. I then disassembled the keyboard to see if the JST cable was lose, however it did not feel lose at all. I have also factory reset my 80he and installed the latest firmware updates but still nothing has worked so i am completely out of ideas. Does anyone have a solution for this or do i just have to return the keyboard?
#My 80he occasionally turns itself on and off rapidly for no reason. Please help
rotund glacier
normal canopyBOT
i have went through customer support for my 80he reporting a faulty connection i...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
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steel sail
if our technical support couldnt help its most likely you will need an RMA replacement
rotund glacier
well thats annoying, who do i contact to get a replacement?
steel sail
our customer support if you bought it through us directly
rotund glacier
okay, thanks for the help
steel sail
depending on how old your ticket was with the troubleshooting you can also reply there
rotund glacier
yeah it was a while ago so i dont think that tickets still active