#Keyboard is completely busted

1 messages · Page 1 of 1 (latest)

static dock
quasi sundialBOT
# static dock

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

teal charm
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Try replugging the keyboard

static dock
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I’ve already done that like 100 times

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I’ve also tried resetting and restoring it both didn’t work

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And I literally can’t use my computer rn because of the keyboard I don’t know what it’s doing

teal charm
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Have you tried plugging the keyboard into a different USB port on the back of your PC? Also use different cable, if available.

If the issue persists, reach out to Wooting https://wooting.io/support

gentle urchin
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hey man, dont wanna come off as disrespectful, but given you have a drink this close could it be that you spilled something on it once?