river gorge
Updated Wootility just now, tried to update keyboard fw but it failed. Now I simply get "Communication with device timed out" when I attempt to restore & reset.
I have tried:
Troubleshooting Guide says I should submit a support request for Unknown errors such as this?
Let me know if there's any more information I can provide.
wide raftBOT
Updated Wootility just now, tried to update keyboard fw but it failed. Now I sim...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
river gorge
It's 4am and I don't have the time or patience to troubleshoot anymore lol, any possible fix suggestions or anything just lmk and ill get back asap