#keyboard "unplugging" when it you type a little bit harder

1 messages · Page 1 of 1 (latest)

young pond
#

Idk how to explain it, but when i type on my keyboard a little harder than ussual or when i slam my desk, my keyboard "unplugs" and "plugs-in". Idk how to fix it, i've tried plugging it back in and with an other cable, i've checked the wootility and everything is fine there.

median flickerBOT
# young pond Idk how to explain it, but when i type on my keyboard a little harder than ussua...

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keen ginkgo
#

The JST cable is probably loose and needs to be reconnected. It's the little daughter board that has the USB connector. It can be fixed by opening the keyboard and making sure it's making a good connection