#keys not being recognized on wooting 80HE

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gusty girder
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Even though whenever i press any key inside the wootility app it gets recognized instantly, only some of them are detected outside of the app.Currently i am using windows home 11 on my pc , but on my old pc , which uses windows home 11 as well, every key is succcesfully detected both inside and outside the app.What can i do to i fix this?