Shipping

[gaunt rain]

Hello, according to the https://wooting.io/policies/shipping-policy I saw it reads that it will be shipped on a daily basis, will my order be shipped or is it shipped already?

[scenic gale]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[fair barn]

hub.wooting.io tells u that

Just create an account with the same email as u ordered

[gaunt rain]

Ahhh thanks

[slender wigeon]

they're on some "annual team gathering" and won't even start to ship until sometime in November.

[violet marlin]

Wooting uses a fulfillment partner for the warehouse handling. So that's wrong

[pseudo vortex]

The status on the hub should state where it's at in this context.

The warehouses typically ship out orders all throughout the work week. If it's a busy period it might take another day or two to get caught up on queued orders.