Wooting 60HE keeps inverting my caps lock, the light is off but it's full caps mode.

[chrome cobalt]

Not sure if it's a bug but this happens almost everyday, kind of annoying

[lament steppe]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[terse ore]

have you tried checking its not just a miscalibration where the keyboard thinks shift is held down? you can check with a keyboard tester

[chrome cobalt]

I'm not sure what that means, since I thought it auto-calibrates I think?

[terse ore]

oh as in you may need to unplug and plug back in while making sure youre not pressing any keys when plugging in (thats when the base autocalibration happens)

[chrome cobalt]

trust me it's been the case before and after unplugging, I feel it could be a firmware glitch

[terse ore]

hm you can reach out to our support and put it in as a technical support request