key bind changing after connecting it

[alpine remnant]

hello i just bought my 80he and evereytime i connect it, and click on the esc botton its working the same as windows putting and the keyboard doesnt work normal i have to lock the windows botton and unlock so it can work normal again can anyone tell me how i can fix this, thanks #1019755933959733258

[wheat shell]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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[alpine remnant]

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[queen hawk]

Please do not ping our team members, thank you for understanding!

[queen hawk]

I don’t quite understand your issue, can you be more detailed, please?

[alpine remnant]

@queen hawk so everytime i turn on my pc the keyboard works in a diff mode like the esc bouton works as windows bouton, so i have to lock the windows key by fn win key to lock it and i have to do it one more time to unlock so it can be back to normal.

also sorry i didnt know this i cant ping

[queen hawk]

Hmmm

I have not heard of that issue before