#80HE Not turning on after reboot

1 messages · Page 1 of 1 (latest)

high osprey
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Just got my first wooting, the 80HE. Unfortunately on boot/reboot the board seems to be completely off, no rgb and not detecting any inputs. A temporary fix is unplugging and plugging it back in and it turns on but i cant keep doing that every time i start my pc.

it is plugged directly into my pc motherboard with the included cable.

fading shoreBOT
# high osprey Just got my first wooting, the 80HE. Unfortunately on boot/reboot the board seem...

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frosty brook
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Try different USB port