Hello, I ordered a Wooting 60he module with L45 and ISO French. I thought I'd get the base case with it, but it turns out I didn't. So I end up with switches and keycaps but no case. My question is: would it be possible to send me or purchase the base case because I couldn't find a place to get the case, and I don't need keycaps since I already have them. Thank you for your understanding.
#stupidity
waxen ocean
thick heathBOT
Hello, I ordered a Wooting 60he module with L45 and ISO French. I thought I'd ge...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
charred imp
It's not possible to purchase the case separately, you will likely need to return the module and purchase the prebuilt, or purchase a separate case from the available options on our store (like the Alumaze) or from 3rd party sellers
waxen ocean
ok thank you how can I return the product