Hi,
When I open https://wootility.io/ and I see that Actuation Point periodically jumps to 0.08, 0.11 but nothing is pressed on the keyboard.
Is this normal?
#Question Wooting 80 HE Actuation Point - something auto pressing buttons
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Not normal. Have you tried replugging the keyboard?
In general this happens every time ...
But my keyboard is connected by usb hub.
Not quite sure if this has some impact.
Update
It looks like replugging fixed issue ... Thank you for tip.
But why this happens every time I start computer 🙂
USB hub is probably causing this, plug the keyboard directly into the motherboard if you can. USB hub doesn't provide enough power most likely.