put in an order under the wrong email

[molten forge]

My order went through under a typo version of my email, is there a way for that to be changed so i can receive the tracking email and rewards

[mossy flower]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[wide agate]

If it's a typo (meaning you do not have access to the email address you used because it doesn't exist) then please contact support
https://support.wooting.io

If you used the "wrong" email address but it is a legitimate email that you can access, then you can transfer your order between emails
https://help.wooting.io/article/79-transferring-ownership-of-an-order

[molten forge]

I meant as the account doesn’t exist/not mine. But I did contact support thank you