uh i just downloaded the new software of wooting on my 80HE, and keyboard worked fine. i then decided to download windows update and my keyboard is like spamming the 'q' button, and when i type numbers, different numbers come up, when i type the letter 'J' a 'J' appears, but also comes with spaced letters, some letters dont even work. im now typing on a ducky mini with the wooting cable attached to it, so its definetly the keyboard not the cable
any help?
oh yeah, i deleted last windows update, restarted etc etc and still same issue
#wooting 80he starts bugging
severe anchor
hazy waveBOT
uh i just downloaded the new software of wooting on my 80HE, and keyboard worked...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
reef mauve
Try to restore the keyboard:
- Unplug your keyboard, then hold the top-right key (Pause) and the bottom-right key (Right Arrow). While holding them, plug the keyboard back in. After that, press ‘Reset Device' in Wootility.
