tired galleon
Hey there!
Today Wootility showed me a new update and I clicked on it just as any other time I updated stuff for my keyboard. This time though, the update failed and my keyboard stopped working, it won't let me type and nothing happens after re-plugging it in.
So I decided to try and restore the keyboard, followed step-by-step the guide on Wooting's site and the very top and bottom right keys light up in blue, but at the same time the letter "E" and "R" also light up, in red. When I click on "Reset device" it starts but then at "flashing firmware to device" it fails, every single time.
"An error occurred while completing the update. Error ID: Unknown. Error: CRC error. Got 6167287 but should be 5910619."
No matter what I do, it keeps giving me this error and the keyboard won't work at all.
I tried both using the Wootility site and the app, same issue on both.
I tried swapping USB port (on the motherboard too), same issue. I do not use USB hub or KVM switch.
I tried swapping cable, same problem.
No liquid or anything has ever touched the keyboard. No Razer softwares are installed on the computer (I saw some people having a similar issue and that was the cause). It just randomly failed to update Wootility, and now it fails to restore too.
What can I do? I am unable to test the keyboard on another computer.
Thank you in advance.
bold raft
velvet bobcat