#Wooting 80he not connecting after firmware update

1 messages · Page 1 of 1 (latest)

round willow
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I had switched to my 80 he from 60he after a long time. My 80he is not modded, it was working fine when I first connected but after the update I was tweaking the RGB, as my profiles and settings got deleted for some reason, and suddenly it stopped working. I filed a support ticket but also wanted to share here. I tried connecting to a different port and also my laptop both these steps did not cause anything. Also used my stock 60he cable and even that cable did not fix it. I saw that it doesnt seem to be discoverable on device manager either. I had the keyboard running on 8k polling.

zinc onyxBOT
# round willow I had switched to my 80 he from 60he after a long time. My 80he is not modded, i...

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wet grail
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Is there "Wooting Restore" in Device Manager?