#I just got my Wooting 60 HE+

1 messages · Page 1 of 1 (latest)

velvet mortar
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I just plugged it to my computer, I had a "phantom click" on my F button. I tried:
changing switch
resetting my keyboard on wootility
restoring my keyboard
-resetting my computer after that

After that my F button stopped responding and now its back to phantom click

What can be the solution

obsidian mossBOT
# velvet mortar I just plugged it to my computer, I had a "phantom click" on my F button. I trie...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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wide sundial
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Use the original cable

#

Plug the cable into the motherboard

velvet mortar
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I did all this and now the "f" key is clicked completely by accident

velvet mortar
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and now button doesnt work at afll

lofty nymph
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If the key is still stuck even after replugging or restoring, the hall effect sensor might be damaged. In this case, contact Wooting https://wooting.io/support

velvet mortar
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this is how i works without clicking it