#hello no sure where to go with this

1 messages · Page 1 of 1 (latest)

modest spire
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while updating my wooting keyboard i unplugged by mistake causing it to flash with the error keys when plugged back in. In a panic i deleted my wooting profile i now cannot enter restore mode as my profile does not exist
any help with this would be much appreciated

sacred nestBOT
# modest spire while updating my wooting keyboard i unplugged by mistake causing it to flash wi...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

prime igloo
modest spire
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hi i cannot get to this step as my profile no longer exists so it asks me to initialise my device which i cannot do as it is in error mode

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i have figured it out i thank you and love you my first child will be called shafie