#Delivery question

1 messages · Page 1 of 1 (latest)

fallen junco
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Hi, for how long will it be stuck in Czech Republic.

Ordered from Netherlands to Romania(Bucharest)
Carrier: DHL eCommerce

Haven't received any updates regarding the delivery and it was supposed to be delivered today.

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cobalt sinewBOT
# fallen junco Hi, for how long will it be stuck in Czech Republic. Ordered from Netherlands t...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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naive chasm
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You'll have to ask the courier about that.

fallen junco
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I have sent an email and it was auto-responded by a BOT that said, it will take between 5-10 days to be delivered

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And be delivered by local post

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Which is not true

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DHL has a delivery service and it will be delivered by DHL Romania Service

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Anything else to do and maybe get an answer from the carrier?

dusky elbow
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did you contact romania DHL customer support then??

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since they are the one doing the delivery

fallen junco
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I have left an email to DHL Romania, my first instict was to contact Wooting support but ill let you know if I get any answer