Hey, i can not upgrade my wooting version to the newest version available. The update disconntects my keyboard on step 3/7 and then cancels the update because the keyboard is diconnected. Reconnecting the keyboard mid-update or after it cancels the update doesnt help with the progression of the update.. I cannot use the App right now to change keys because it wants me to update...
#Can not upgrade Wooting version
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Hold down the top-right (Backspace) and bottom-right (FN) keys, then perform a keyboard update. Release the keys once the update reaches step 3/4.
well i dont exactly know what happens if i press it, but it doesnt fix the problem. After reconnecting the keyboard by plugging back in the usb it kinda fuks with all my button inputs ??? => restart pc to fix
The update stays on step 3/7 and again tells me that the keybaord is disconnected
on browser mode it doesnt find the keyboard in the list after its diconnected, i cant give the browser permission for the keyboard
Please try restoring the keyboard, and make sure to save your profiles first.
Use chromium based browser (Chrome, Brave, Opera, Edge)