#Wooting 80HE Input delay

1 messages · Page 1 of 1 (latest)

sinful quail
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I've used this keyboard for a while now and it's strange because rarely the input delay i experience would completely vanish but then it comes back shortly and stays the same delayed input for weeks or current case a couple of months. Please help me fix this issue.

river pecanBOT
# sinful quail I've used this keyboard for a while now and it's strange because rarely the inpu...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

Do you need to...

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frank tusk
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  • Update the firmware to the latest version.
  • Use the stock cable. If you’re already using it, try a different USB cable if available.
  • Plug the keyboard into a different USB port on the back of your PC. Don't use KVM or USB Hub.

If none of the steps above resolve the issue, restore the keyboard

  • Wootility > Help > Troubleshoot > 80HE and follow on-screen instructions. Make sure to save your profiles before restoring.
sinful quail
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also should I buy the premium cable?

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maybe my cable is messed up

frank tusk
sinful quail
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Im trying them rn

frank tusk
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Hope different USB port will help 👍