#Wooting 80HE Update Resulted in Unresponsive Keyboard.

1 messages · Page 1 of 1 (latest)

half belfry
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Hello!

I have updated my Wooting 80HE to the most recent update, and during the update it had failed. Now I am currently unable to restore my keyboard to a working state using the posted instructions.

ER (assuming error) are illuminated in red, and the bar is red.

I can get it into restore mode, but unfortunately every time I try to restore it states restore failed.

wintry ferryBOT
# half belfry Hello! I have updated my Wooting 80HE to the most recent update, and during the...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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tough sail
half belfry
#

I have done this, errors on flashing firmware, I have also taken a look at the troubleshooting page and I don't see anything it applies to my situation for a resolve.

Error produced is "Unknown"

tough sail
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If you’ve followed that step by step guide to resetting the device and no resolve,

  1. Check connection to pc
  2. Restart pc
  3. Contact wooting support
half belfry
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Resolved. Did absolutely nothing different and just give it a break. Came back, tried it again and now it works!