#ERROR: BOOTLOADER

1 messages · Page 1 of 1 (latest)

zenith badger
#

I disconnected my keyboard while it was updating and now it doesn't react to anything.

quartz helmBOT
# zenith badger I disconnected my keyboard while it was updating and now it doesn't react to any...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

leaden escarp
zenith badger
#

I've tried that, but it still doesn't work for me.

leaden escarp
zenith badger
#

yup, I have another computer. Should I follow the same steps above with the other computer?

zenith badger
leaden escarp
#

Don't forget this step.

zenith badger
#

The top right and top left lights don't turn on. But my app says they should be off.

#

So IDK how I have to do it

leaden escarp
#

They shouldn't be on if you have 60HE.

#

Just hold them and then plug in the cable.

zenith badger
#

It still doesn't work, the same thing appears. I'll try the other option.

zenith badger
#

I've tried it but it doesn't work, I follow all the steps little by little and it still doesn't do anything.

leaden escarp
#

Reach out to Wooting, they'll help you out https://wooting.io/support