#ERROR: BOOTLOADER
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Do you have another PC or laptop where you can try to restore the keyboard? If not, try this on your computer: https://help.wooting.io/article/173-how-to-flush-all-dead-registry-entries
Sometimes even after following this guide Issue - Wootility doesn't detect the Wooting the Wootility still can not detect the keyboard, this can be because of d
yup, I have another computer. Should I follow the same steps above with the other computer?
I mean, do what this screenshot says?
The top right and top left lights don't turn on. But my app says they should be off.
So IDK how I have to do it
It still doesn't work, the same thing appears. I'll try the other option.
I've tried it but it doesn't work, I follow all the steps little by little and it still doesn't do anything.
Reach out to Wooting, they'll help you out https://wooting.io/support
Pick the category and issue you need help with, and we'll guide you through the process.