ZINC ALLOY BLACK | Wooting | Page 1

heady girder Sep 4, 2025, 5:22 AM

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I already email it the customer support but support not responding super slow any one help me what to do with Wooting products like this.

gusty minnow Sep 4, 2025, 5:24 AM

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Just going to have to wait for support to get back to you, a video was made regarding the issue some are facing https://youtu.be/H7HvNW75LdE

YouTube

Wooting

Wooting 80HE - Alternative Black Zinc case

Although the failure rate is relatively minor, we decided to take a closer look at the problems some users may have experienced with the Black Zinc coating to ensure everyone receives a product that will last.

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heady girder Sep 4, 2025, 5:27 AM

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I already send but no responds at all sir

leaden patio Sep 4, 2025, 5:30 AM

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heady girder I already send but no responds at all sir

how long ago did you send an email?

heady girder Sep 4, 2025, 5:33 AM

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leaden patio how long ago did you send an email?

4days 8 hours

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I don`t want to post it here but no respond in email

leaden patio Sep 4, 2025, 5:36 AM

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wooting staff doesn't work on weekends, so while it's a bit longer than normal it's not totally out of normal reply timings

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i assume you sent it on sunday? Give it until monday then if you don't hear back I'd suggest bumping it

heady girder Sep 4, 2025, 5:55 AM

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Can you send me a Link and I will write again customer service thank you

leaden patio Sep 4, 2025, 5:56 AM

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https://wooting.io/support - give it another day or two though, writing again now isn't going to help if you only just wrote a ticket this week already

Wooting

Support

Pick the category and issue you need help with, and we'll guide you through the process.

#ZINC ALLOY BLACK