#ZINC ALLOY BLACK
1 messages · Page 1 of 1 (latest)
Just going to have to wait for support to get back to you, a video was made regarding the issue some are facing https://youtu.be/H7HvNW75LdE
Although the failure rate is relatively minor, we decided to take a closer look at the problems some users may have experienced with the Black Zinc coating to ensure everyone receives a product that will last.
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I already send but no responds at all sir
how long ago did you send an email?
4days 8 hours
I don`t want to post it here but no respond in email
wooting staff doesn't work on weekends, so while it's a bit longer than normal it's not totally out of normal reply timings
i assume you sent it on sunday? Give it until monday then if you don't hear back I'd suggest bumping it
Can you send me a Link and I will write again customer service thank you
https://wooting.io/support - give it another day or two though, writing again now isn't going to help if you only just wrote a ticket this week already
Pick the category and issue you need help with, and we'll guide you through the process.