I've tried to remap two to a different key or layer to see if that would work at all but it didn't. I know its not the actual keyboard because I have tested all the keys and they work. It seems to be a software issue or something.
#My two wont type at all.
compact fossil
stoic zodiacBOT
I've tried to remap two to a different key or layer to see if that would work at...
Thanks for posting your support request!
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wild hinge
When did this start happening? Also have you already tried restoring the device in Wootility?
compact fossil
When did this start happening? Also have you already tried restoring the device ...
This started two days ago and Yes I have tried restoring the device in wootility.
jade wing
This started two days ago and Yes I have tried restoring the device in wootility...
can you attempt the following tests
- (check if the keyboard detects the switch position)
this can be pretty easy
- go to the site https://analog-monitor.wootility.io
- connect the keyboard
- press a few keys and see if the analog monitor reacts
Note this will be similar to the Wootility key press detection so both can work for this test
(checking the drivers)
to do this we can launch "Device Manager" can you follow the instructions below and take a screenshot of what is visible
- right-click the Windows Start icon
- select Device Manager
- select View
- select Devices by container
- find the keyboard and expand the device tree
- take a screenshot of what is visible
- paste this into discord
wish to check if any driver is missing namely "HID keyboard device" which is needed to receive information from the keyboard and translate this to keys A, B, C, etc
compact fossil
@jade wing
jade wing
that looks normal.
how is the keybaord responding from the monitor?
compact fossil
everything works perfectly but it is only two that doesnt work at all. I can use the key to put @ and anything else I map it to. But if I map two to any other key it still doesnt work @jade wing
jade wing
in that i suspect software interfaces are actively looking for a certain key to be pressed for its own purpose, causing a conflict to happen
finding the software is the tricky part, let me get a list of reported ones if any relate to your case
<key combination>
- Samsung Magician Ctrl + W
- Nvidia Instant Replay Ctrl + Z
- AMD Adrenaline Alt + R |Alt + Z | Ctrl + Shift + O
- TRYX - Kanali ALT + Q
- Razer Synapse Shift + Spacebar
<induvial keys>
- Track IR F6,F7,F8
- Wallpaper Engine UP Arrow
- Nvdia Instant Replay ]
- VLC R-Arrow
- Razer Synapse W | A | S | D | Shift | all
If you don't have any of this software running, I recommend checking for the type of software below and temporarily disabling it.
- Disable any macro software currently running.
- Disable software that has an overlay feature, such as "Steam, Epic, Overwolf, Nvidia, AMD" or others.
- Disable software/applications that launch on startup.
compact fossil
@jade wing I had nvidia instant replay on and now it works. Does that mean I can only use one at a time?
Thank you for the help as well
proven wren
<@120512972547293185> I had nvidia instant replay on and now it works. Does th...
Check your hotkey binds in the Nvidia app
jade wing
you may have some luck launching Geforce Experience with high privileges (admin) and see if that helps
or rebind the key in software to anouther