#Issues with tachyon mode

1 messages · Page 1 of 1 (latest)

sonic isle
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Guys I have a problem with my 80he I've had it for a few months. It's been like this since I got it when I turn on tachyon mode the keyboard doesn't function properly or when I unplug it and plug it back in I get ghost inputs and some keys don't function. Weirdly this issue is solved by unplugging something else like a mouse or a headset from the pc. The keyboard then works again magically as a result of this. This also happens on my laptop and 2nd pc aswell. Please help

median kiteBOT
# sonic isle Guys I have a problem with my 80he I've had it for a few months. It's been like ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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agile flicker
#

Try the following steps:

  • Update the firmware to the latest version.
  • Decrease the RGB brightness.
  • Use the stock cable. If you’re already using it, try a different USB cable if available.
  • Plug the keyboard into a different USB port on the back of your PC.

If none of the steps above resolve the issue, restore the keyboard

  • Wootility > Help > Troubleshoot > 80HE and follow on-screen instructions. Make sure to save your profiles before restoring.
sonic isle
#

Tried everything multiple times doesn't make a difference

agile flicker
#

Contact Wooting for further assistance https://wooting.io/support