#Having problems connecting keyboard to website

1 messages · Page 1 of 1 (latest)

craggy latch
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So i just got my keyboard and i have been trying to connect my keyboard so much and i cant get it to work i even did like the reset steps inside of the help in the app but still cant connect in app or webiste.

hollow sableBOT
# craggy latch So i just got my keyboard and i have been trying to connect my keyboard so much ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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ocean gull
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is this happening on a 60HE+ or on the 80HE? and how does it show up on your Device Manager (Devices by container view) when you plug in the keyboard?