my wooting 60he rgb just turns white and off

[still mica]

why does this happen?

[ember lagoon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[still mica]

oh i found out why it was because of my signal rgb

sorry

except i turned it off and it still wont work

[slim warren]

Did you try replugging the keyboard after turning SignalRGB off?

[still mica]

no i didnt i tried it now and it works