#wooting80HE not connected after every pc restart

1 messages · Page 1 of 1 (latest)

twilit topaz
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sup, everytime i restart my pc my wooting is disconnected and i need to unplug the cable & replug it to make it reconnect. Its quite annoying does anyone know how to fix this?

deep peakBOT
# twilit topaz sup, everytime i restart my pc my wooting is disconnected and i need to unplug t...

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waxen vale
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Try disabling "USB selective suspend setting" - Control Panel > All Control Panel Items > Power Options > Change plan settings > Change advanced power settings

twilit topaz
vital rock
# twilit topaz Done, it didnt fix the problem 😔

Try other USB ports on the computer some can have issues.

also as you have the 80HE you can change the polling rate to 1000 and see if this resolves the problem
If this resolves the problem it may related to "USB hi-Speed" issue
so you can try the Beta firmware and see if any improvement

twilit topaz
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So you’re right, it was 8k Hz issue

vital rock
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for references
8k uses "USB Hi speed"
1k Uses "USB Fullspeed"

USB full speed is more common and it seems some motherboards have issues with "USB hi-speed' so may be the caues you can try lunching the Beta wootility and updating to the current latest Beta firmware and see if 8k issue still happens

otherwise may need to check for bios updates or try more ports if the current sample size of usb ports tested is low

twilit topaz
vital rock
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it is pretty uncommon that keyboards support 8k "usb Hi speed" so may just be a oversignt

twilit topaz
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Msi B650 gaming plus wifi as mobo

vital rock
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you can try ports color coded differently as long as the port is 2.0+ should be fine

twilit topaz
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Alright so even with Beta firmware I have the issue

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Will try an another port now

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@vital rock Alright

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Thought the blue ones USB port was the fastest but with Red USB Port, it works well

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It reconnects automatically even with 8k Hz

vital rock
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Nice, the blue USB ports may share a USB controller or use the same USB controller chip (hard to say without looking at the manual/specs)

Also, the port should not affect the keyboard speed/latency, except in cases where the port/controller chip has issues, but that is pretty rare