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#bad email support
fallen hornet
simple fernBOT
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Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
fallen hornet
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thorn echo
Just curious, why doesn’t your friend come here instead of you 🤔
fallen hornet
Just curious, why doesn’t your friend come here instead of you 🤔
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thorn echo
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Haven’t used that app in ages. Someone from wooting support will see the chat and look into it. Email support usually takes a few days min in my experience. Also, refund will be processed once wooting has the product back and has processed it on their end.
fallen hornet
Haven’t used that app in ages. Someone from wooting support will see the chat an...
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thorn echo
yeah that's odd for them. prob slipped through the gaps. I'm sure one of the staff members will see this and look into it
fallen hornet
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terse crater
No one can assist your friend with their issue here. Please tell them to send a followup email, if they haven't received a response yet.
fallen hornet
No one can assist your friend with their issue here. Please tell them to send a ...
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