#about 80he zinc alloy
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
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- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Although the failure rate is relatively minor, we decided to take a closer look at the problems some users may have experienced with the Black Zinc coating to ensure everyone receives a product that will last.
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What AS can I get if I get symptoms of coating coming off?
I understand that warranties are provided
I wonder what kind of treatment the wooting side does when the coating is removed
sorry translate 🙁
I still have no idea what you mean by "AS".
If you're asking how we're providing warranty assistance if a case has an issue within the warranty period, we would likely offer to refund or replace it.
oh.. warranty is usually called AS in Korea
thx reply !
"After Service" AS 🙂
