I want to order Wooting, but I'm afraid it'll be canceled, so I'm going to ask here first. It's a problem with my personal information, so I want to contact you through personal discord, is it possible?
#I'd like to order Wooting 80HE
pine valley
onyx tinselBOT
I want to order Wooting, but I'm afraid it'll be canceled, so I'm going to ask h...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
quaint gorge
Did your previous orders get cancelled?
pine valley
No, I'm going to place an order now, but I'm afraid the delivery will be delayed if it's canceled
I want to send you a screenshot of Checkout before ordering, but I can't upload it here
quaint gorge
I'm still confused - Why are you worried it will be delayed or cancelled exactly?
pine valley
Then I'll place an order first. I've heard from one of my friends that it took a long time to get the keyboard because he made a wrong order and it was canceled
quaint gorge
So... don't make the wrong order? 
pine valley
Yes, I'm sorry to take your time talking about useless things. If there's a problem, I'll come back
quaint gorge
Not necessarily useless. I am just midly amused that you're worrying about getting the order wrong somehow. Feel free to post screenshots of the cart contents, if you're concerned things don't fit together or something.
pine valley
If this screen comes out, is the order successful?
quaint gorge
Yep. 🙂
pine valley
I covered my personal information under the picture and took it
Thank you for your valuable time!
quaint gorge
