EU Delivery (PostNL)

[torpid mason]

Hey i ordered a wooting 80he a few days ago and was wondering does anyone have any experience with PostNL? i just choose the most expensive and shorter delivery possible thinking it would be a great idea but after a few days i already got the first issue where on the tracker they wrote "Our apologies, we did not make the promised timeframe for your delivery. Keep an eye on your track & trace overview for more information." and after checking the reviews of the website well... it doesnt really look promising... at all
https://it.trustpilot.com/review/www.postnl.com

[cosmic garden]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[copper hamlet]

Welcome to the fun world of shipping company ratings: https://www.trustpilot.com/review/www.dhl.com https://www.trustpilot.com/review/www.ups.com https://www.trustpilot.com/review/www.dpd.com 😃

[dusk epoch]

Nobody ever rates their parcel carrier when things go correctly.

If you have a problem with your delivery, just contact Wooting support and they can assist.

They'll start by asking you to wait a little longer to see if it delivers normally, but if it takes too long or gets returned, a replacement shipment will be sent.