#My secret labs desk is making my magnetic actuation switch activate. What are options to fix that.
1 messages · Page 1 of 1 (latest)
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There is no fix for that other than putting something thick between keyboard and desk
Or changing desks
I’m having the same issue, I heard putting some sort of insulated mouse pad underneath usually helps
Get a Keebpad to go underneath it and create distance from the desk
I have a magnus Pro and a Tofu redux case and it seems to work without issues Maybe try putting a large mousepad on your desk to separate the keyboard and mouse from the magnetic Mat on the desk?