Delivery arrangment between Wooting and France shipper?

[undone haven]

Sup, the delivery man came when I wasn’t home, and as it is a package which require a signature, he couldn’t process the delivery successfully and now I got a message from the shipper (Colisprivé, France):

« Status:
We have attempted to deliver your package. If your agreement with your e-commerce merchant allows, reschedule your delivery now. »

So, I wanted to set a delivery date, but when I unroll the date list, its blank, I cant choose a new delivery date atm, so I was wondering, does Wooting allows us to reschedule the delivery like it is said in the shipper message?

[dark quiver]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[slim quartz]

We don't have any control over this.

If the courier lets you, they let you.